Terms & Conditions

1. Overview

These Terms are between you and VIVA VORA Jewelry Co., Ltd. (we, us or our). We provide a B2B wholesale platform for stainless steel jewelry.

We reserve the right to make modifications to these Terms at any time. Continued use of our services constitutes acceptance of such modifications.

2. User Requirements & Registration

To use the Services, you represent that you are at least eighteen (18) years old and of legal age to form a binding contract. You may be required to create an account to access wholesale pricing.

• You agree to provide true, accurate, and complete information.
• You are responsible for maintaining the confidentiality of your account.
• You may not transfer your Account to anyone else without permission.

3. Rules & Restrictions

You agree to use the Services only for lawful business purposes. You undertake not to:

• Infringe or violate another person's rights.
• Violate any applicable laws or regulations.
• Engage in fraudulent, deceptive, or misleading conduct.

4. Purchases & Payments

4.1 Responsibility

You are responsible for reading the full product listing before purchasing.

4.2 Customs & Duties

You acknowledge that you are responsible for any sales tax, VAT, and customs duties levied by your country.

4.4 Payment Methods

We accept PayPal and major Credit Cards.

5. Refunds, Exchanges & Related

For details on returns and refunds, please refer to our Refund Policy. Generally, as a wholesale supplier, we only accept returns for quality issues or shipping errors reported within 7 days of delivery.

6. Disclaimer & Limitation

Disclaimer

The Services and content are provided on an as-is basis, without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, VIVA VORA Jewelry shall not be liable for any indirect, incidental, or consequential damages.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where VIVA VORA Jewelry is registered, without regard to its conflict of law provisions.

8. Contact Us

If you have any questions about these Terms, please contact our customer service team via email: support@vivavora.shop or phone: +1 (800) 123-4567.